Privacy Policy
Effective Date: October 2, 2024
Eads Quality Top Shop (hereafter referred to as “EQTS,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our services, visit our website, or interact with us in any other way.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, mailing address.
- Payment Information: Credit card or other payment method details, billing address.
- Project Information: Information related to your projects, including measurements, specifications, and other details required for the service.
- Website Usage Information: IP address, browser type, device type, referring website, pages visited, and time spent on our site.
- Communications: Any communication you send to us, such as emails or messages via our website or social media.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Provide Services: To fulfill orders, schedule installations, and complete projects as per your request.
- To Process Payments: To facilitate transactions and send billing information.
- To Improve Our Services: To understand customer needs and improve our products, services, and website functionality.
- To Communicate: To send you updates about your project, respond to inquiries, provide customer service, or send promotional materials (if you’ve opted in).
- For Legal and Compliance Purposes: To meet legal obligations, resolve disputes, and enforce agreements.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties under the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, delivery services, or contractors.
- Legal Obligations: We may disclose your information if required by law, legal processes, or government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
4. Data Security
We are committed to protecting your personal information. We use commercially reasonable security measures to prevent unauthorized access, misuse, or disclosure of your data. However, please note that no method of transmitting data over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or correction of your personal information that we hold by contacting us at Phone: (928) 715-0249 or Email: [email protected].
- Opt-Out: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly at Phone: (928) 715-0249 or Email: [email protected].
- Deletion: You can request the deletion of your personal information by contacting us at Phone: (928) 715-0249 or Email: [email protected]. Please note that certain information may need to be retained for legal or business purposes.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies. We are not responsible for the privacy practices or content of third-party websites.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under the age of 13, please contact us, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Eads Quality Top Shop
1200 Railroad St, Kingman, AZ 86401
Phone: (928) 715-0249
Email: [email protected]